Not Applicable

June 10, 2010

I recently received a “Friends and Family” Coupon from Barnes and Noble for 30% off my next web purchase. As any good friend would, I forwarded the coupon to several friends of mine – with the attached note of: “Happy Summer Reading!”. Of course, I received a couple smart questions in response: one was related to using the coupon to purchase a “Twilight Series” book (I have been on record, numerous times, about my confusion of the current vampire mania) and the other was inquiring whether I would use it to purchase the new Miley Cyrus CD (still trying to figure that one out, John). After equally smart responses, I proceeded to B&N.com to make my purchase.

I was fortunate to receive a Nook for my birthday, so I browsed through my Barnes and Noble’s eBooks wish list for potential acquisitions. I enjoyed reading The Art of Racing in the Rain, so I figured I’d consider other books by Garth Stein. It was then, that I realized that the coupon sent to me is not applicable to eBook purchases! After the initial disappointment and a few choice words to myself, I considered why this might be? Why would they exclude eBooks from applicability?

While I was not involved in B&N’s decision to exclude eBook purchases, I did seem apparent that a greater prevalence of eReaders will likely result in a fundamentally different buying experience for the eBook-reading customer – and I am not just speaking to the completely electronic/instantaneous purchasing process.

Historically, Barnes and Noble created value by – among other things – creating an enjoyable atmosphere for the consumer to shop, and having right books at the right time available for the customer. This requires extreme supply-chain optimization, predictive modeling, and the ability to liquidate inventory quickly if their inventory turnover slows (oftentimes, through coupons and sales). But this was pre-eReader. With the eReader, there is no inventory. What this means? The supply chain – which created differentiation between bookstores – is eliminated, and “in-store, book availability” is no longer a basis for competition for eReader sales.

It also means that it is unlikely I will receive coupons to purchase eBooks. Instead, I will be at the mercy of Barnes and Noble’s ability to create strategic partnerships with publishers that result in offering me competitive pricing eBooks. Make no mistake, developing/maintaining strategic partnerships is a new area of differentiation for eBook sales – I have had a couple friends complain about how the iPad’s eBook pricing has caused them not to purchase many eBooks through Apple’s iBookstore.

While all of this may seem obvious, it is a solid reminder that the business environment is constantly shifting and the basis of competition today is not what it was yesterday – and will certainly not be the same tomorrow. As Jamshid Gharajedaghi opens in his book Systems Thinking, Second Edition: Managing Chaos and Complexity: “Success is the devil”. The importance for business leaders is, while working to achieve excellence in your work today, always being aware of shifting dynamics of the business environment and the resulting areas of white space. The best at identifying and positioning themselves to succeed in those white spaces will be the future leaders – defining the new and creating new white spaces for future visionaries.

As it relates to eBooks? There is already a push to a portable, industry standard eBook format and it is predictable that publishers will create differentiation – through enhanced features – in future eBooks. The only question is, how will companies effectively compete – considering the future construct of the operating environment?


Friday’s EMBA Alumni Conference – Follow Along

April 21, 2010

Hi Everyone,

I’m hoping to see many of you on Friday at SAP for this year’s alumni conference, “Is Growth Dead?” It promises to be a jam-packed day. Dare I admit that a year after graduation I miss having my brain stretched that far, Friday should bring that back.

Anyway, reality says some of you cannot pull yourselves away from work to get here. Many of you are just slammed, or simply not able to hop a plane to join us. And Class 10 is actually in class, I think.

You can still share the experience of the day, Twitter makes that possible. Don’t worry – if you aren’t on Twitter it doesn’t matter, you can still take part by watching what Twitter makes available.

You can pull up www.Twitterfall.com on your desktop (or on your iPhone for $.99). Tweeters at the conference will be using #VEMBA10 to mark the conference tweets. Twitterfall will allow you (even non-Twitterers) to watch the tweet stream and see what’s happening.

Here’s how it works – below there are 2 explanations of the same thing. The first is text w/ screen shots of what to do. Or here is video of me explaining it, your choice whichever you digest better.

Go to http://www.Twitterfall.com.  And you’ll see the screens shown below (click on each image below to see them bigger):

At Twitterfall.com you'll see this screen. There's no log in process, just serch for something.

Searching and logging into Twitter if you want to contribute to the tweet stream.

Presentation mode cleans up the screen so you can concentrate on the messages.

That’s it, see you on Friday. One way or the other.

Carla


Access to Venture Capital Funds.. www.growvc.com

February 17, 2010

As Class 9 is preparing for our VC pitches, we are hearing alot about web 2.0 and crowdsourcing with Steve Andriole. These two services have come together on growvc.com. See below for a short description.

If you don’t survive the pressure of the shark tank or simply there is not any funding left after the ‘Los Ochos” presentation, this might be your next best option.

Grow VC is Venture Capital 2.0, bringing the first truly transparent, global, community-based approach to early stage funding. Grow VC can help mobile and web 2.0 startup stars secure initial funding for their businesses ranging from $10,000 to 1m USD. Grow VC will not only connect startup entrepreneurs with ‘funders’ (investors) to help them discover their common interests, but also provide tools for the process and new transparent ways of doing things. Grow VC international headquarters is located in Hong Kong.


Talent (or lack thereof) in Government

September 3, 2009
NEW YORK - JANUARY 14:  Accused financier Bern...
Image by Getty Images via Daylife

Wu Tang Risk Management (formerly MadMen) picked a great topic for our Systems Thinking project.  We looked at the problem of talent acquisition and retention within the Federal workforce.

I didn’t even get through the A section of today’s Washington Post when two very relevant articles captured my attention:

Bottom line?  The SEC was filled with incompetent goons that didn’t understand derivatives.  Why? Not because they were complete idiots, but that the SEC, and by extension their accountable leaders, did not have PhD level investigators who really understood derivatives, nor had practical trading experience.  How much will the market pay for that kind of talent?  Ask the hedge funds, but you can’t find these folks at the SEC, because the SEC can’t afford to pay them anywhere near what the market will pay.

But on to the Federal Hiring Binge, the government is going to replace a significant number of contractors with civil servants, bring much which had previously been outsourced under different administrations back “in-house”, particularly in defense acquisition.  There is an exceptional quantitative chart in the article which breaks down the areas by the numbers.  Professor Tufte would be pleased.

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a little BusinessWeak press for Dr. Doh…

July 31, 2009

We’ve previously written on Globalization sessions at the Villanova EMBA, but Dr. Doh has a nice piece in BusinessWeak about emerging markets and B-School cirriculum.


Super Bowl 44-Pittsburgh Steelers

February 1, 2009

Super Bowl Strategy

February 1, 2009

porters_five_forces2Today is Super Bowl Sunday, and no matter what team wins, we’re all in it for the commercials, Bruce Springsteen, and the obscene gluttony that accompanies this annual sporting event.  John Madden and crew will analyze offensive vs defensive strategies, and provide other great commentary.  However, today we briefly examine the BUSINESS of the NFL and other pro sports, in the context of Strategy and Porter’s Five Forces.

Strategy is one of the capstone courses of the Villanova EMBA, and requires mastery of the skills learned in the previous four modules.  Economics, Marketing, Valuation, hedging strategies, risk, and leadership all come into play as we examine various companies and scenarios.  While some succeed, and others fail, the nature of inquiry into the how and why methodologies is where the real learning takes place.

Michael Porter of HBS is world famous for his “Porter’s Five Forces” framework, examining suppliers, customers, substitutes, new competitors, and rivals within an industry.    While this initially seems obvious, the subtleties are most distinctive once a more detailed examination of the strategy and context take place.    This past weekend in the WSJ, there is great article below examining the current state of Pro sports, and I invite you to consider it within the context of Porter’s Five Forces.

Now, if you’ll excuse me, I have to go execute on my personal Super Bowl strategy for the day, which is to consume so much beer so that I too, become too big to fail (hat tip JB).


WSJ: Are Pro Sports Too Big To Fail?

In an economic crisis, the weak die first. So it was no real surprise that the first sports casualties of the current recession came from minor professional leagues: Last month the WNBA shuttered its premier franchise, the Houston Comets, and the Arena Football League, which had been scratching out a living since 1987, canceled its 2009 season. (The LPGA is cutting three tour stops and $5 million in prize money from the 2009 tour, so they’re feeling the pinch, too.) The question is, were these failures part of a normal, recessionary, thinning of the herd? Or were they the early warning signs of a pro-sports bubble that may be about to burst?

Viewed from a certain angle, the major sports leagues (the National Football League, Major League Baseball, and the National Basketball Association) look healthy. On Sunday, the Super Bowl will become the highest-rated TV broadcast since last year’s Super Bowl, continuing the big game’s hyperdominance. Television ratings for regular-season NFL games remain solid, even though broadcasts have expanded to five networks. This winter, baseball’s top three free agents signed contracts totaling $423 million; up from the $395 million that the top three free agents received in 2007. Total attendance at MLB games in 2008 was off just slightly from the all-time high of 79.5 million. Last year’s NBA finals drew their highest TV audience in four years.   However, there also have been troubling signs since the fall of Lehman Brothers last September. The Washington Redskins, which have the highest payroll costs in the NFL, laid off 20 front-office employees. The NFL cut ticket prices 10% toward the end of the season. Commissioner Roger Goodell let go 150 of the 1,100 workers at the league office. The Minnesota Vikings needed help selling out their first home playoff game in eight years — as did the Arizona Cardinals when they hosted their first-ever playoff game en route to the Super Bowl.

For its part, baseball is witnessing a serious erosion of TV ratings, which have been declining for over a decade. This year’s World Series was the lowest-rated contest ever. The New York Yankees are building one of the most expensive stadiums ever made — but have yet to sell out their luxury boxes.

TV ratings are down markedly for the National Basketball Association. Although last year’s NBA Finals ticked upward from 2007’s worst-ever mark, the Nielsen numbers are a fraction of what they were in the early 1980s. NBA attendance figures are flat, but teams at the bottom of the league are losing ground and falling below even professional hockey levels.

Yet teams keep building new stadiums. They’re charging bigger premiums — such as personal seat licenses — for high-end and luxury seats. Parking, concessions and player salaries keep going up, too. Is it all sustainable?

Perhaps. America’s obsession with sports has created a nearly continuous 90-year boom. There have been down moments, but neither the NFL nor MLB has ever contracted, i.e., eliminated, a team — the ultimate sign of failure. The National Basketball Association hasn’t eliminated a franchise either, since it took on its modern form in 1976.

During the Great Depression, baseball did take a significant hit: Attendance dropped 40% from 1930 to 1933 and didn’t return to pre-Depression levels until 1945. Player salaries declined 25%. But no teams went belly-up.

Matters might be different this time.

First, franchises have become accustomed to the public financing of stadiums and arenas. During the construction boom of the 1990s, some 50 ballparks, stadiums and arenas were built in the U.S., according to BusinessWeek. On average, taxpayers footed 70% of the bill — even though team owners reaped the benefits. In baseball, for example, Forbes calculates that the median ballpark is worth $100 million to a team, or a quarter of a franchise’s total value. In the ’90s, teams argued that new stadiums added to a city’s economic vibrancy. Yet studies now show that subsidies for sports stadiums actually create a slight drag on the local economy. And even if cities wanted to believe the boosters, the bad times should now make the current crop of publicly financed stadiums the last. The Vikings, for instance, have started asking Minnesota lawmakers about building a new facility for their team. The response has been laughter.

In recent years, teams have also become reliant on revenue from corporate clients, in the form of naming rights and luxury-box purchases. Nationwide, corporations spend roughly $10 billion a year on sports sponsorships. Those should be the first expenditures ditched by any company looking to save money. There’s some evidence that these cutbacks have already begun: No one has stepped up to buy the naming rights to the Giants’ or Jets’ new stadiums, which were projected to fetch $30 million each.

For the sports lucky enough to have national television contracts, TV revenues are safe — for now. The NFL’s current deals run through 2011. MLB has TV deals in place through 2013. The NBA is signed on through 2016. In the meantime, TV networks may find it hard to recoup their investments. Advertising money is always tight during a recession. If the Detroit auto makers don’t survive, there will be a lot of open air time on Sunday afternoons that truck ads used to fill. This week, just days before the Super Bowl, NBC was still in active negotiations to sell ad time that usually is snapped up far in advance.

If all of the above were not enough, major-league sports now face an existential threat to their business model: cheap, big-screen, high-definition televisions. Professional sports have been threatened by technology before — for years, MLB refused to allow radio broadcasts of games because team owners were afraid they would cut into ticket sales. Yet in the end, these “threats” — radio, television, color TV — wound up feeding demand for the product.

So why might HDTV be different? First, the cost analysis has changed. It’s now more expensive to attend, say, eight NFL or 20 MLB games than it is to buy a large, high-def flat-panel set. And unlike prior technologies, which offered low-resolution approximations of sporting events, high definition offers better fidelity than you get in person. Which may be why the NFL experimented this season with broadcasting games at movie theaters in 3-D.

Adding an extra layer of danger for pro sports is the fact that big-time college sports now represent a plausible alternative product. The collegiate levels have made great strides in the quality of play and, unlike the pros, they have relatively fixed costs.

Not everyone believes there’s a sports bubble. Smith College sports economist Andrew Zimbalist says that the success of pro sports “has been linked to the underlying success of the economy. As the economy falters, that will tend to drag down pro sports.” But Mr. Zimbalist doesn’t see any of the Big Three franchises going under, although he allows that the National Hockey League could be in danger of losing a team or two.

Steve Czaban disagrees. A nationally syndicated host on Fox Sports Radio, Mr. Czaban believes that demand for high-end tickets, both lucrative season packages and corporate luxury seats, will shrink. “The worst-case scenario, for example, for the NFL,” he says, “is there’s a dozen teams that can no longer sell out their home games.” That would cause TV problems, he adds, since the NFL restricts broadcasts on games that aren’t sold out. And pools of unsold tickets would create further downward pressure on ticket prices as consumers realized they don’t need to pay a premium for season packages to get seats. Problems could accelerate from there, particularly for teams in weaker markets.

“The U.S. government is buying banks, major retailers are going under, and a half-a-dozen newspapers are folding up shop,” Mr. Czaban says. “Why is it we think this could never happen to sports?”

Mr. Last is a staff writer at the Weekly Standard